Episode 38 - Michael Wilkinson, Associate Director of Digital and Innovation, RNID

How RNID went fully remote and agile

We chat with Michael Wilkinson, Associate Director for Digital and Innovation at RNID

Going fully remote, and agile, is a big ask of any organisation. It inevitably brings risk as much as opportunity. What do charities need to do to make this a success?

Back in 2020 RNID (or Action on Hearing Loss as it was then known) announced its plans to sell its office and go fully remote. Not long after that, it decided to rebrand. That’s a lot of change, but RNID has seized the opportunity to do things differently and embrace disruption.

Michael Wilkinson, Associate Director for Digital and Innovation at RNID, tells us how their team has thrived through remote working, establishing new ways of working, removing core working hours, and taking an agile approach to leadership and strategy.

Zoe and Paul discuss what’s happening at Twitter after staff walkouts and share their advice on how to plan for whatever the future holds for the platform.

 

Notes:

Find out more about RNID

 

RNID’s hearing test

 

Read Michael’s blog about his blueprint for digital transformation

 

Read Roger Swannell’s blog about RNID’s project opportunity canvas

 

Email us with your questions and ideas for future episodes startsatthetop@gmail.com

 

And please leave us a review if you enjoy what you hear!

 

Editing and production from Syren Studios and Paul Thomas

 

Music by Joseph McDade https://josephmcdade.com/music

 

Full transcript of episode 38 with Michael Wilkinson (.txt file) - transcript also available through your podcast app.